Office, IT and web volunteers

Help our staff support people affected by crime. VSS office support volunteers play a key role by providing clerical, administrative or communications support so that staff and service volunteers can devote more time to supporting people to move forward after a crime.

Our office support volunteers help us with administration tasks related to supporting people affected by crime and running a busy service. The role requires you to:

  • Answer phone or reception queries and direct them to relevant staff
  • Help various teams with case paperwork and data input
  • Complete other administrative projects and clerical tasks, such as mailing duties

Our communications volunteers help us to highlight our work and reach new audiences. The role requires you to:

  • Update the website with news, stories and images
  • Increase our presence on social media
  • Look out for new stories and opportunities, both internally and externally

Volunteering with us can be challenging, but also extremely rewarding. As a volunteer you will gain many benefits, such as:

  • Make a real difference to people affected by crime, by ensuring paperwork, digital tasks, and other admin duties are managed effectively
  • Learn new skills and gain knowledge of the criminal justice system
  • Develop and enhance administrative and/or digital skills
  • Positively affect your community as a member of a team actively working to reduce the impact of crime

We are looking for committed, reliable and empathetic volunteers who can work with people of all ages, backgrounds and life situations.  Although we provide training and support, we require you to have the following:

  • Computer and Microsoft Office skills relevant to the role
  • A friendly, non-judgemental approach to working with people from all sections of the community
  • An awareness of the importance of confidentiality and willingness to learn about and uphold legal General Data Protection Regulations obligations
  • A flexible approach to work
  • A willingness to undertake training relevant to your role